1. Purpose & Scope​

This policy applies to all orders shipped by Curious Cat Goods​ (operated by JACK OF ALL TRADES PRODUCTIONS LLC), including standard products, supplier items, returns, and exchanges. We prioritize safe, timely, and cost-effective delivery to ensure an exceptional customer experience.

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2. Carrier Selection​

• 2.1​ All logistics partners hold valid certifications and comply with U.S. and international shipping regulations.

• 2.2​ Carriers are selected based on reliability, service quality, coverage, and cost-effectiveness (e.g., USPS, UPS, FedEx, DHL).

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3. Shipping Methods​

• 3.1 Standard Areas (Continental U.S.):​

  Express delivery via USPS Priority Mail, UPS Ground, FedEx Home Delivery, or similar carriers.

• 3.2 Remote Areas (Alaska, Hawaii, U.S. Territories):​

  USPS Priority Mail, FedEx SmartPost, or regional carriers.

• 3.3 Special Items:​

  High-value, fragile, oversized, or regulated items (e.g., batteries, liquids) ship via dedicated services with enhanced protection.

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4. Shipping Timeframes​

• 4.1​ Orders placed before 3:00 PM EST on business days ship same day (excludes pre-orders/custom items).

• 4.2​ Weekend/holiday orders ship within 24 hours of the next business day.

• 4.3​ Product-specific timelines (e.g., “Ships in 5 days”) override standard timeframes.

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5. Shipping Fees​

• 5.1​ Free Shipping:​ Orders over $[Amount]​ to continental U.S. addresses.

• 5.2​ Standard Fee:​ Orders below $[Amount]\ast \ast incuraflatfeeof\ast \ast$[Amount].

• 5.3​ Remote Surcharge:​ Additional $[Amount]​ for Alaska, Hawaii, and U.S. territories (displayed at checkout).

• 5.4​ International:​ Calculated by destination/carrier during checkout.

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6. Returns & Exchanges​

• 6.1​ Our Error​ (damaged/incorrect item): We cover return shipping and replacement costs.

• 6.2​ Customer-Initiated​ (change of mind, unused items within 14 days): Customer pays return shipping; we cover replacement shipping.

• 6.3​ Refused/Undeliverable​ due to invalid address: Customer bears all costs.

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7. Risk & Ownership​

Ownership and risk of loss transfer to the customer upon carrier pickup.

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8. Prohibited Items​

We comply with U.S. and carrier restrictions (e.g., hazardous materials, weapons). Customers must ensure items comply with local laws.

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9. Force Majeure​

Delays due to natural disasters, pandemics, government actions, or severe weather are beyond our liability.

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10. Policy Updates​

We reserve the right to modify this policy. Changes take effect immediately upon posting at curiouscatgoods.space.

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Contact Us​

Questions? Reach our support team:

📧 support@curiouscatgoods.space

📞 +1 (318) 731-8174

📍 JACK OF ALL TRADES PRODUCTIONS LLC

117 LOUISE DRIVE, CRESTVIEW, FL 32536

Effective: January 14, 2026